1. Apple is a company that uses its ease of use and customer support as primary drivers for people to purchase its products. It’s the basis of the “Get a Mac” campaign. To suggest that Apple should (or would even consider) become less finely-tuned to the customer experience in the name of potentially being more “open” is to fundamentally not recognize the company’s strengths.
    Calacanis’s case against Apple: TUAW responds (via filmgirl)

    Posted on Monday August 10th, 2009